How to get a refund
- Email [email protected] within 30 days of your purchase.
- Send it from the address you bought with, or include your order number or license key.
- A reason helps us improve, but you don't have to give one.
What happens next
- We refund the full price you paid, to the payment method you used.
- How quickly the money shows up depends on your bank or payment provider; it usually takes a few business days.
- Your license key is added to the list of refunded keys, and the license is turned off on your Macs the next time the app checks that list while online (at launch, after waking from sleep, and about twice a day while it runs). Your recordings and exported files are yours to keep.
After 30 days
After 30 days, purchases aren't normally refundable. If something has gone wrong, such as a bug that stops you working or a duplicate purchase, email us anyway and we'll do our best to put it right. This policy doesn't limit any rights you have under the consumer law where you live.
Questions
Email [email protected]. You'll hear back from Anmol Kulshreshtha, who makes ScreenCameo.
